Product Testing (with Erin Hess)
Monday, December 13, 2021
In this episode of The Product Manager Podcast, I spoke with Erin Hess, a Senior Test Engineer at Crema who I had the pleasure of working with directly.
Erin brought a unique perspective to our conversation, having started her career as a graphic designer before becoming a self-taught coder who developed a passion for software testing. With over 12 years of experience across multiple roles within software development, she offered valuable insights into the often-overlooked field of testing.
We explored:
- The critical role test engineers play in product development
- How test engineers partner with product managers
- Why testers often serve as key empathy champions for users
- Practical approaches to ensuring thorough testing
This conversation highlighted the importance of testing in delivering high-quality products that truly serve their intended users, with Erin emphasizing relationship-building and collaboration over rigid hierarchies.
This episode was part of my work as founding host of The Product Manager Podcast (2021-2022), which has since grown to reach over 100,000 downloads.